THE REALIZATION OF DIRECT AND INDIRECT REFUSAL STRATEGIES TO REQUEST BY TRAINEES OF VOCATIONAL TRAINING PROGRAM PT. KRAKATAU STEEL :A Case Study of Vocational Training Program at Human Capital Development Centre PT. Krakatau Steel
This study is centered around the issues of refusal realization in the work place context. It is aimed to investigate three aspects. The first is discovering the most common refusal strategies realized by the trainees when refusing requests. Second is exploring the effects of social power (status) o...
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2012-02-24.
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