SISTEM INFORMASI SURVEI KEPUASAN MASYARAKAT TERHADAP PELAYANAN PUBLIK DI KECAMATAN METRO PUSAT BERBASIS WEB

Community satisfaction is something that needs to be considered because it is very influential in achieving success in an organization. However, Central Metro District does not yet have a Community Satisfaction Survey system for public services. It is the reason for the construction of this applicat...

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Bibliographic Details
Main Author: Lulu Erga Anjaswari, (Author)
Format: Book
Published: 2021-07-01.
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Online Access:Link Metadata
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520 |a Community satisfaction is something that needs to be considered because it is very influential in achieving success in an organization. However, Central Metro District does not yet have a Community Satisfaction Survey system for public services. It is the reason for the construction of this application which aims to make it easier for the community to fill out satisfaction surveys in the form of questionnaires, simplify data processing and filing reports, and make it easier for the Meto Pusat District to evaluate community satisfaction with the services there. This study uses the waterfall method to get an overview of the application to be made, then the system design in this study uses UML and is built with the PHP programming language and CodeIgniter framework and use a MySQL database. Based on the results of research, it can be concluded that the Public Satisfaction Survey Information System for Public Services in Central Metro District is Web-Based which will be used by Central Metro District in measuring Community Satisfaction Surveys, both for people who have finished doing services or people who have not finished doing services with file constraints that are still incomplete or an error in the file and can make it easier for the general public even if the community lacks knowledge about technological advances. 
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690 |a HN Social history and conditions. Social problems. Social reform 
690 |a HX Socialism. Communism. Anarchism 
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