RANCANGAN KUALITAS PELAYANAN DALAM MENINGKATKAN KEPUASAN PELANGGAN PADA SNEAKERS KVLT SHOES CARE MENGGUNAKAN METODE SERVQUAL DAN QFD
This research was conducted to analyze the quality of service provided by Micro, Small and Medium Enterprises (MSME) Sneakers KVLT to its customers. The purpose of this research is to obtain an effective service design for the company in its efforts to improve the quality of services that previously...
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| Format: | Book |
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2021-07-16.
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