Pengaruh Inovasi Produk, Inovasi layanan Dan Kualitas Layanan Terhadap Loyalitas Pelanggan PT.Pegadaian Melalui Kepuasan Sebagai Variabel Interven Di Masa Pandemi Covid-19 "Studi Kasus PT. Pegadaian Pasar Senen"
This research was conducted to determine the effect of product innovation, service innovation and service quality on customer loyalty at the pawnshop branch of the Senen market, satisfaction as an intervention variable. Using the sampling method, namely non-probability sampling and purposive samplin...
Saved in:
Main Author: | Akbar Indra Jaya, (Author) |
---|---|
Format: | Book |
Published: |
2021-07-13.
|
Subjects: | |
Online Access: | Link Metadata |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
KUALITAS LAYANAN PEGADAIAN DIGITAL SERTA IMPLIKASINYA TERHADAP KEPUASAN PELANGGAN PADA PT PEGADAIAN (PERSERO) CABANG PONDOK LABU
by: Aziz Setyawan,
Published: (2022) -
ANALISIS SWOT PADA PENGGUNAAN LAYANAN APLIKASI PEGADAIAN DIGITAL SERVICE
by: Syifa Yafi Thufaillah,
Published: (2023) -
STUDI DESKRIPTIF PERILAKU DAN KINERJA KEUANGAN PT. PEGADAIAN (PERSERO : Survey pada PT. Pegadaian (Persero) di Indonesia
by: Angraeni, Miranty Agus
Published: (2015) -
TINJAUAN YURIDIS PELAKSANAAN PERJANJIAN PINJAM MEMINJAM UANG DENGAN JAMINAN BENDA BERGERAK DI PERUM PEGADAIAN KANTOR WILAYAH SENEN IX
by: Alrheno Fahlevhy, -
Published: (2016) -
ANALISIS RASIO KEUANGAN PT. PEGADAIAN (PERSERO) TAHUN 2019-2021
by: Aditya,
Published: (2022)