FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN KEPUASAN PASIEN RAWAT JALAN DI RUMAH SAKIT UMUM DAERAH BUDHI ASIH TAHUN 2021

Services that have not satisfied patients can cause various complaints. In 2020, Budhi Asih Regional Hospital receives 31 complaints from outpatients. Measuring satisfaction is important to create services that can fulfill patient's expectations. The purpose of this study was to analyze factors...

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Main Author: Novia Haritsa Katrina, (Author)
Format: Book
Published: 2021-07-19.
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