ANALISIS PENGUKURAN SDM SERVICE QUALITY FRONTLINER DENGAN METODE PERFORMANCE MEASUREMENT SYSTEM (PMS) PADA BANK DKI DI JAKARTA

Service Excellent" provided by the Bank to its customer or the candidates should fulfil the criteria of superiority against other competitors. Currently, "Service Quality" becomes the key factor in driving the initiatives smartly toward competition. This is to raise the brand image on...

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Bibliographic Details
Main Author: Rini Aprianti, (Author)
Format: Book
Published: 2019-01-18.
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