ANALISIS PENGARUH KUALITAS PELAYANAN, KEPERCAYAAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS NASABAH TABUNGAN PADA BANK BCA KCP KOTA WISATA
Increasing competition in the banking sector makes it necessary for BCA KCP Kota Wisata bank to continue to maintain service quality, trust, and customer satisfaction in order to create customer loyalty for BCA KCP Kota Wisata bank savings. This research is a quantitative study to determine, prove,...
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Main Author: | Amelia Virsyasari Susanto, (Author) |
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Format: | Book |
Published: |
2022-01-14.
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Online Access: | Link Metadata |
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