KUALITAS LAYANAN PEGADAIAN DIGITAL SERTA IMPLIKASINYA TERHADAP KEPUASAN PELANGGAN PADA PT PEGADAIAN (PERSERO) CABANG PONDOK LABU

This study aims to empirically explore the service quality of Pegadaian Digital and their impact on customer satisfaction at PT Pegadaian (Persero) Pondok Labu Branch. This is a quantitative research, and the sample in this study amounted to 160 customers who are users of Pegadaian Digital services....

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Main Author: Aziz Setyawan, (Author)
Format: Book
Published: 2022-01-05.
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3rd Floor Main Library

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