PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN PADA JASA PENGIRIMAN SICEPAT EKSPRES
The type of research conducted by the researcher is quantitative research which aims to determine the effect of service quality on customer satisfaction, the effect of customer satisfaction and service quality on customer loyalty, and the indirect effect of service quality on customer loyalty throug...
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| Format: | Book |
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2022-01-03.
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| Online Access: | Link Metadata |
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Internet
Link Metadata3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |