PENGARUH E-SERVICE QUALITY, KUALITAS PELAYANAN DAN CITRA MEREK TERHADAP LOYALITAS PELANGGAN GOJEK DI KOTA DEPOK JAWA BARAT MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING

Gojek is a company engaged in services that utilize technology. However, competitors are present by offering similar services, so Gojek needs to maintain customer loyalty. But now there is a problem because many Gojek users also use services from other companies due to the emergence of competitors....

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Autor principal: Herfa Tanur, (Autor)
Formato: Libro
Publicado: 2021-07-13.
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Acceso en línea:Link Metadata
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