PENGARUH KUALITAS PELAYANAN DAN TINGKATKEPERCAYAAN TERHADAP KEPUASAAN NASABAH PADAPT BCA FINANCE KANTOR PUSAT PONDOK INDAHJAKARTA SELATAN

This study was conducted to examine the effect of variable Quality of Service and Customer Satisfaction Level of Confidence in PT BCA Finance. The population in this study are customers of PT BCA Finance in BCA Wisma Pondok Indah, South Jakarta. In determining the sample size formula used is roscoe...

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Main Author: Ruth Jesica Caroline, (Author)
Format: Book
Published: 2016-01-18.
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3rd Floor Main Library

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Call Number: A1234.567
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