PENGARUH KUALITAS PELAYANAN, DAN KEPERCAYAANTERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN PADA NASABAH BANK BRI KANTOR CABANG PASAR MINGGU JAKARTA SELATAN
This study was conducted to examine the effect of direct and indirect variable Service Quality and Trust on Customer Loyalty Bank BRI By customer satisfaction, as well as the effect of variable Customer Satisfaction to Customer Loyalty Bank BRI Branch Office Pasar Minggu samples taken some 100 Custo...
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| Format: | Book |
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2017-01-26.
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