PENGARUH KINERJA, KOMPETENSI DAN DISIPLIN KERJA PEGAWAI TERHADAP KEPUASAN MASYARAKAT PADA KANTOR KECAMATAN KALIDERES

• Main Author: Resti Apriyanti, (Author)
• Format: Book
• Published: 2022-07-04.
• Subjects: Thesis; NonPeerReviewed
• Online Access: Link Metadata

Summary

This research is a quantitative research that aims to test and prove the effect of performance, competence and work discipline on people's satisfaction partially and simultaneously. This study used a sample of 100 people who used the services of the Kalideres Sub-District Head Office with accidental sampling technique. In this study, data were obtained through a questionnaire which was measured using a Likert scale. The data analysis technique used is descriptive and inferential analysis using SmartPLS 3.0. The results of this study indicate that: 1) performance has a positive and significant effect on people's satisfaction; 2) competence has a positive and significant effect on community satisfaction; 3) work discipline has a negative and significant effect on people's satisfaction; 4) performance, competence and work discipline have a simultaneous effect on people's satisfaction. Keywords : Performance; Competence; Work Discipline; Community Satisfaction

Item Description

http://repository.upnvj.ac.id/19172/1/ABSTRAK.pdf
http://repository.upnvj.ac.id/19172/13/AWAL.pdf
http://repository.upnvj.ac.id/19172/15/BAB%20I.pdf
http://repository.upnvj.ac.id/19172/16/BAB%20II.pdf
http://repository.upnvj.ac.id/19172/17/BAB%20III.pdf
http://repository.upnvj.ac.id/19172/18/BAB%20IV.pdf
http://repository.upnvj.ac.id/19172/19/BAB%20V.pdf
http://repository.upnvj.ac.id/19172/20/DAFTAR%20PUSTAKA.pdf
http://repository.upnvj.ac.id/19172/22/RIWAYAT%20HIDUP.pdf
http://repository.upnvj.ac.id/19172/21/LAMPIRAN.pdf
http://repository.upnvj.ac.id/19172/11/HASIL%20PLAGIARISME.pdf
http://repository.upnvj.ac.id/19172/12/ARTIKEL%20KI.pdf