ANALISIS KUALITAS PELAYANAN DAN CITRA MEREK TERHADAP KEPUASAN PELANGGAN MELALUI KEPUTUSAN PEMBELIAN PADA EKSPEDISI JNE EXPRESS
This research was conducted by researchers as quantitative research to determine the effect of service quality and brand image on purchasing decisions, the influence of purchasing decisions, brand image and service quality on customer satisfaction, as well as the influence of service quality and bra...
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Main Author: | Muhammad Dafa, (Author) |
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Format: | Book |
Published: |
2022-07-20.
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Online Access: | Link Metadata |
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