ANALISIS USER EXPERIENCE PADA APLIKASI BSI MOBILEDENGAN METODE HEART METRICS DAN IMPORTANCEPERFORMANCE ANALYSIS
BSI Mobile is a banking application issued by Bank Syariah Indonesia to facilitate the banking activities of its customers. However, there are indications that the user experience on the application is not running well, resulting in a decrease in user ratings on the application. This study aims to a...
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2022-07-07.
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