ANALISIS KINERJA KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA TELKOMSEL JAKARTA SELATAN

• Yazar: Vemmi Saptiari, (Yazar)
• Materyal Türü: Kitap
• Baskı/Yayın Bilgisi: 2013-09-04.
• Konular: Thesis; NonPeerReviewed
• Online Erişim: Link Metadata

Quality of service are the advantages of the service provided to the consumer first and hope that can meet the desires and needs of consumers. Consumer satisfaction is a response or the response of consumers after getting service from company Telkomsel. The purpose of this study was to determine and...