ANALISIS KEPUASAN TERHADAP LOYALITAS PASIEN DI INSTALASI RAWAT JALAN RUMAH SAKIT SIMPANGAN DEPOK, JAWA BARAT

Hospital must be able to provide health services that satisfy the patient. Patient satisfaction will affect patient loyalty so that it can maintain the competitiveness, image, and performance of the hospital. This study aims to analyze patient satisfaction with the outpatient loyalty at Rumah Sakit...

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Main Author: Bagus Aprianto, - (Author)
Format: Book
Published: 2023-01-12.
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