TINJAUAN LOYALITAS NASABAH BERDASARKAN KUALITAS LAYANAN DAN KEPUASAN PADA BCA FATMAWATI
Banks play a crucial role in supporting economic activities, and good service quality can have a positive impact on customer loyalty. Loyalty can be influenced by service quality and customer satisfaction. Bank Central Asia (BCA) continuously evolves to adapt to the current era. Qualitative writing...
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Main Author: | Salwa Putri Purwitasari, (Author) |
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Format: | Book |
Published: |
2023-06-21.
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Online Access: | Link Metadata |
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