SISTEM LAYANAN PENGADUAN PELANGGAN PADA PDAM TIRTA TAMAN SARI BERBASIS WEBSITE

• Main Author: Athaya Damar Hardani, (Author)
• Format: Book
• Published: 2023-07-04.
• Subjects: Thesis; NonPeerReviewed
• Online Access: Link Metadata

Summary

PDAM Tirta Taman Sari Kota Madiun is a local government institution that operates in the field of public services and is responsible for the production and distribution of clean water. Currently, PDAM Tirta Taman Sari has 41,484 customers with 157 customer complaints received per month. This research aims to develop a website-based customer complaint service system that will facilitate customers in expressing their issues and complaints. PIECES analysis was selected as the method for system analysis, and the waterfall method was chosen for system design. The system architecture will be modeled using UML diagrams. The result of this research is a customer complaint service system for PDAM Tirta Taman Sari Kota Madiun.

Item Description

http://repository.upnvj.ac.id/25952/14/ABSTRAK.pdf
http://repository.upnvj.ac.id/25952/13/AWAL.pdf
http://repository.upnvj.ac.id/25952/15/BAB%201.pdf
http://repository.upnvj.ac.id/25952/16/BAB%202.pdf
http://repository.upnvj.ac.id/25952/17/BAB%203.pdf
http://repository.upnvj.ac.id/25952/18/BAB%204.pdf
http://repository.upnvj.ac.id/25952/19/BAB%205.pdf
http://repository.upnvj.ac.id/25952/20/DAFTAR%20PUSTAKA.pdf
http://repository.upnvj.ac.id/25952/22/DAFTAR%20RIWAYAT%20HIDUP.pdf
http://repository.upnvj.ac.id/25952/23/LAMPIRAN.pdf
http://repository.upnvj.ac.id/25952/24/HASIL%20PLAGIARISME.pdf
http://repository.upnvj.ac.id/25952/25/ARTIKEL%20KI.pdf