PERLINDUNGAN HUKUM DATA PRIBADI KONSUMEN TERHADAP NOMOR PONSEL YANG DIDAUR ULANG

The cellphone number is an element of privacy because the cellphone number is connected to various user accounts and contains the user's personal data. This research aims to determine the legal protection of personal data for consumers whose cellphone numbers are recycled and the role of consum...

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Bibliographic Details
Main Author: Afiqah Ariya Durrani Putri, (Author)
Format: Book
Published: 2023-07-31.
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520 |a The cellphone number is an element of privacy because the cellphone number is connected to various user accounts and contains the user's personal data. This research aims to determine the legal protection of personal data for consumers whose cellphone numbers are recycled and the role of consumer protection institutions in overcoming problems arising from recycling cellphone numbers of personal data. To answer this research, research was carried out in a normative juridical manner with a statutory approach, data collection was carried out by means of literature studies and interviews and analyzed descriptively qualitatively. The conclusion from this research is that in the practice of recycling consumer cell phone numbers, operator companies must pay attention to matters related to personal data in accordance with the Personal Data Protection Act and the Telecommunications Law, the rights & obligations of consumers and business actors in accordance with the provisions of the Consumer Protection Act. Consumers who are concerned about this can demand compensation and/or report cellular operators to YLKI, BPKN and BPSK. From the existence of various applicable regulations, it is hoped that business actors will pay more attention to and implement applicable regulations to reduce consumer convenience and consumers are expected to be more careful and wise in buying simcards and changing cellphone numbers so as to minimize losses that may arise from recycling cellphone numbers. 
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