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1
Assessing customer complaints behaviour towards services delivered in restaurant / Noorliza Zainol ... [et al.]
Published 2014“…Universiti Teknologi MARA, Pulau Pinang,…”
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2
A conceptual model of online hotel booking: the role of online review and online trust towards online booking intention / Fadhlina Mahat... [ et al.]
Published 2020“…Universiti Teknologi Mara Cawangan Pulau Pinang,…”
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3
The role of social influence model in social media marketing / Saiful Bahri Mohd Kamal... [et al.]
Published 2020“…Universiti Teknologi Mara Cawangan Pulau Pinang,…”
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4
Cup of coffee at the library? Factors influencing consumers' acceptance of foodservice at the library / Hashim Fadzil Ariffin... [et al.]
Published 2020“…Universiti Teknologi Mara Cawangan Pulau Pinang,…”
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5
The effects of brand image, perceived trust and perceived risk on online booking intention: a conceptual model / Khairil Anuar Bahari... [et al.]
Published 2020“…Universiti Teknologi Mara Cawangan Pulau Pinang,…”
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Book