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    The Future of Consumption How Technology, Sustainability and Wellbeing will Transform Retail and Customer Experience /

    Published 2024
    Table of Contents: “…, Matthias Lehner, Jessika Luth Richter & Oksana Mont -- The Challenge of Overproduction and Overconsumption, Gabriella Wulff -- Creating Tomorrow's Vintage, Kevin Gelsi & Sandya Lang -- Part 3 - Wellbeing -- The Future of Wellbeing: Value Creation in Digital Mental Health Services, Alisa Minina Jeunemaître -- No cash, no coins, no cards, but you: Biohacking the future of payments, Vitor Lima & Russell Belk -- Contemporary Consumption of Brand Activism, Natasha Lewis & Jessica Vredenburg -- Vegan Consumption: Insights into the consumer-driven emergence of the vegan market, Rachel Lamarche-Beauchesne -- Buying Happiness, Tomas de Souza -- Part 4 - Customer Experience -- Re-examining the Place of the Physical Store During the Digital Retail Era, Elin Nilsson -- Employee-to-Customer Improvisation: A Value Creation Strategy for Navigating the Contemporary Consumption Experience, Jessica Vredenburg, Simon J. Bell & Evan Polman -- (When) Is it Worth Investing in The Personal Service Encounter?…”
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    Electronic eBook
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