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    Measuring and managing franchisee satisfaction : a study of academic franchising / Firdaus Abdullah ... [et al.]

    Measuring and managing franchisee satisfaction : a study of academic franchising / Firdaus Abdullah ... [et al.] by Abdullah, Firdaus, Alwi, Mohd Rashidee, Voon, Boo Ho, Lee, Nagarajah

    Published 2008
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