Effects of increased distance to urgent and emergency care facilities resulting from health services reconfiguration: a systematic review by Duncan Chambers, Anna Cantrell, Susan K Baxter, Janette Turner, Andrew Booth

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Interventions to manage use of the emergency and urgent care system by people from vulnerable groups: a mapping review by Andrew Booth, Louise Preston, Susan Baxter, Ruth Wong, Duncan Chambers, Janette Turner

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What evidence is there for the identification and management of frail older people in the emergency department? A systematic mapping review by Louise Preston, Duncan Chambers, Fiona Campbell, Anna Cantrell, Janette Turner, Elizabeth Goyder

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Explaining variation in emergency admissions: a mixed-methods study of emergency and urgent care systems by Alicia O'Cathain, Emma Knowles, Janette Turner, Ravi Maheswaran, Steve Goodacre, Enid Hirst, Jon Nicholl

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Digital and online symptom checkers and assessment services for urgent care to inform a new digital platform: a systematic review by Duncan Chambers, Anna Cantrell, Maxine Johnson, Louise Preston, Susan K Baxter, Andrew Booth, Janette Turner

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What evidence is there for a relationship between organisational features and patient outcomes in congenital heart disease services? A rapid review by Janette Turner, Louise Preston, Andrew Booth, Colin O'Keeffe, Fiona Campbell, Amrita Jesurasa, Katy Cooper, Elizabeth Goyder

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What evidence is there on the effectiveness of different models of delivering urgent care? A rapid review by Janette Turner, Joanne Coster, Duncan Chambers, Anna Cantrell, Viet-Hai Phung, Emma Knowles, Daniel Bradbury, Elizabeth Goyder

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Impact of NHS 111 Online on the NHS 111 telephone service and urgent care system: a mixed-methods study by Janette Turner, Emma Knowles, Rebecca Simpson, Fiona Sampson, Simon Dixon, Jaqui Long, Helen Bell-Gorrod, Richard Jacques, Joanne Coster, Hui Yang, Jon Nicholl, Peter Bath, Daniel Fall

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A qualitative study of decision-making and safety in ambulance service transitions by Rachel O'Hara, Maxine Johnson, Enid Hirst, Andrew Weyman, Deborah Shaw, Peter Mortimer, Chris Newman, Matthew Storey, Janette Turner, Suzanne Mason, Tom Quinn, Jane Shewan, A Niroshan Siriwardena

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Understanding variation in ambulance service non-conveyance rates: a mixed methods study by Alicia O'Cathain, Emma Knowles, Lindsey Bishop-Edwards, Joanne Coster, Annabel Crum, Richard Jacques, Cathryn James, Rod Lawson, Maggie Marsh, Rachel O'Hara, Aloysius Niroshan Siriwardena, Tony Stone, Janette Turner, Julia Williams

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Drivers of 'clinically unnecessary' use of emergency and urgent care: the DEUCE mixed-methods study by Alicia O'Cathain, Emma Knowles, Jaqui Long, Janice Connell, Lindsey Bishop-Edwards, Rebecca Simpson, Joanne Coster, Linda Abouzeid, Shan Bennett, Elizabeth Croot, Jon M Dickson, Steve Goodacre, Enid Hirst, Richard Jacques, Miranda Phillips, Joanne Turnbull, Janette Turner

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Developing new ways of measuring the quality and impact of ambulance service care: the PhOEBE mixed-methods research programme by Janette Turner, A Niroshan Siriwardena, Joanne Coster, Richard Jacques, Andy Irving, Annabel Crum, Helen Bell Gorrod, Jon Nicholl, Viet-Hai Phung, Fiona Togher, Richard Wilson, Alicia O'Cathain, Andrew Booth, Daniel Bradbury, Steve Goodacre, Anne Spaight, Jane Shewan, Richard Pilbery, Daniel Fall, Maggie Marsh, Andrea Broadway-Parkinson, Ronan Lyons, Helen Snooks, Mike Campbell

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