Impact of NHS 111 Online on the NHS 111 telephone service and urgent care system: a mixed-methods study

• मुख्य लेखकों: Janette Turner (लेखक), Emma Knowles (लेखक), Rebecca Simpson (लेखक), Fiona Sampson (लेखक), Simon Dixon (लेखक), Jaqui Long (लेखक), Helen Bell-Gorrod (लेखक), Richard Jacques (लेखक), Joanne Coster (लेखक), Hui Yang (लेखक), Jon Nicholl (लेखक), Peter Bath (लेखक), Daniel Fall (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: National Institute for Health Research, 2021-11-01T00:00:00Z.
• विषय: article
• ऑनलाइन पहुंच: Connect to this object online.

Background: The NHS emergency and urgent care system is under pressure as demand for services increases each year. NHS 111 is a telephone triage service designed to provide advice and signposting to appropriate services for people with urgent health-care problems. A new service, NHS 111 Online, has...