Impact of NHS 111 Online on the NHS 111 telephone service and urgent care system: a mixed-methods study

• Auteurs principaux: Janette Turner (Auteur), Emma Knowles (Auteur), Rebecca Simpson (Auteur), Fiona Sampson (Auteur), Simon Dixon (Auteur), Jaqui Long (Auteur), Helen Bell-Gorrod (Auteur), Richard Jacques (Auteur), Joanne Coster (Auteur), Hui Yang (Auteur), Jon Nicholl (Auteur), Peter Bath (Auteur), Daniel Fall (Auteur)
• Format: Livre
• Publié: National Institute for Health Research, 2021-11-01T00:00:00Z.
• Sujets: article
• Accès en ligne: Connect to this object online.

Background: The NHS emergency and urgent care system is under pressure as demand for services increases each year. NHS 111 is a telephone triage service designed to provide advice and signposting to appropriate services for people with urgent health-care problems. A new service, NHS 111 Online, has...