Editorial: Psychological Safety in Healthcare Settings by José Mira, José Mira, José Mira, Andrea Madarasova Geckova, Andrea Madarasova Geckova, Andrea Madarasova Geckova, Bojana Knezevic, Bojana Knezevic, Paulo Sousa, Paulo Sousa, Reinhard Strametz, Reinhard Strametz

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Developing Core Indicators for Evaluating Second Victim Programs: An International Consensus Approach by Sofia Guerra-Paiva, Sofia Guerra-Paiva, Irene Carrillo, José Mira, José Mira, Joana Fernandes, Reinhard Strametz, Eva Gil-Hernández, Paulo Sousa, Paulo Sousa

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Corrigendum: Developing Core Indicators for Evaluating Second Victim Programs: An International Consensus Approach by Sofia Guerra-Paiva, Sofia Guerra-Paiva, Irene Carrillo, José Mira, José Mira, Joana Fernandes, Reinhard Strametz, Eva Gil-Hernández, Paulo Sousa, Paulo Sousa

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Análisis matricial de la voz del cliente: QFD aplicado a la gestión sanitaria Matrix analysis of the client's voice: QFD applied to healthcare management by Susana Lorenzo, José Mira, Mayerly Olarte, Johann Guerrero, Silvia Moyano

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The European Researchers' Network Working on Second Victim (ERNST) Policy Statement on the Second Victim Phenomenon for Increasing Patient Safety by Jose Mira, Irene Carillo, Susanna Tella, Kris Vanhaecht, Massimiliano Panella, Deborah Seys, Marius-Ionut Ungureanu, Paulo Sousa, Paulo Sousa, Sandra C. Buttigieg, Patricia Vella-Bonanno, Georgeta Popovici, Einav Srulovici, Sofia Guerra-Paiva, Sofia Guerra-Paiva, Bojana Knezevic, Susana Lorenzo, Peter Lachman, Shin Ushiro, Susan D. Scott, Albert Wu, Reinhard Strametz

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