A systematic review of the evidence of how hospitals capture financial benefits of process improvement and the impact on hospital financial performance by Jane Evans, Sandra G. Leggat, Danny Samson

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A path analysis study of factors influencing hospital staff perceptions of quality of care factors associated with patient satisfaction and patient experience by Sandra G. Leggat, Leila Karimi, Timothy Bartram

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Does clinical supervision of healthcare professionals improve effectiveness of care and patient experience? A systematic review by David A. Snowdon, Sandra G. Leggat, Nicholas F. Taylor

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Sino-Australian University Partnership in Health Management Education by Sandra G. Leggat, Chaojie Liu, Chaojie Liu, Qunhong Wu

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Equipping clinical leaders for system and service improvements in quality and safety: an Australian experience by Sandra G. Leggat, Anne Smyth, Cathy Balding, Iain McAlpine

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An evidence-based approach to understanding the competency development needs of the health service management workforce in Australia by Zhanming Liang, Felicity C. Blackstock, Peter F Howard, David S Briggs, Sandra G Leggat, Dennis Wollersheim, David Edvardsson, Aziz Rahman

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Staff perspectives of a model of access and triage for reducing waiting time in ambulatory services: a qualitative study by Katherine E. Harding, David A. Snowdon, Annie K. Lewis, Sandra G. Leggat, Bridie Kent, Jennifer J. Watts, Nicholas F. Taylor

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