The Future of Service Post-COVID-19 Pandemic, Volume 1 Rapid Adoption of Digital Service Technology /

The Future of Service Post-COVID-19 Pandemic, Volume 1 Rapid Adoption of Digital Service Technology /

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This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a...

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Bibliographic Details
Corporate Author: SpringerLink (Online service)
Other Authors: Lee, Jungwoo (Editor), Han, Spring H. (Editor)
Format: Electronic eBook
Language:English
Published: Singapore : Springer Nature Singapore : Imprint: Springer, 2021.
Edition:1st ed. 2021.
Series:The ICT and Evolution of Work,
Subjects:
Personnel management.
Technological innovations.
Service industries.
Human Resource Management.
Innovation and Technology Management.
Services.
Online Access:Link to Metadata
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Table of Contents:
  • Introduction
  • How the COVID-19 Pandemic is Reshaping the Education Service
  • Rethinking Higher Education Post COVID-19
  • Asian University Leader Perspectives
  • Transformative Value Co-creation in Healthcare Services in the COVID-19 Era.

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