The Future of Service Post-COVID-19 Pandemic, Volume 1 Rapid Adoption of Digital Service Technology /
This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a...
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| Altres autors: | , |
| Format: | Electrònic eBook |
| Idioma: | anglès |
| Publicat: |
Singapore :
Springer Nature Singapore : Imprint: Springer,
2021.
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| Edició: | 1st ed. 2021. |
| Col·lecció: | The ICT and Evolution of Work,
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| Matèries: | |
| Accés en línia: | Link to Metadata |
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Taula de continguts:
- Introduction
- How the COVID-19 Pandemic is Reshaping the Education Service
- Rethinking Higher Education Post COVID-19
- Asian University Leader Perspectives
- Transformative Value Co-creation in Healthcare Services in the COVID-19 Era.