Innovative Priority Mechanisms in Service Operations Theory and Applications

This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and...

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Bibliografische gegevens
Hoofdauteur: Cui, Shiliang (auth)
Andere auteurs: Wang, Zhongbin (auth), Yang, Luyi (auth)
Formaat: Elektronisch Hoofdstuk
Taal:Engels
Gepubliceerd in: Cham Springer Nature 2023
Reeks:SpringerBriefs in Service Science
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