National Evaluation of the Demonstration to Improve the Recruitment and Retention of the Direct Service Community Workforce

• Main Author: Engberg, John (auth)
• Other Authors: Castle, Nicholas G. (auth), Hunter, Sarah B. (auth), Steighner, Laura A. (auth), Maggio, Elizabeth (auth)
• Format: Electronic Book Chapter
• Language: English
• Published: RAND Corporation 2009
• Subjects: Medicolegal issues; Medical insurance; Public health & preventive medicine; Health Sciences
• Online Access: DOAB: download the publication; DOAB: description of the publication

Direct service workers (DSWs) provide personal care or nonmedical services to individuals who need assistance with activities of daily living. Direct service work is low-paying and very physically and emotionally demanding, and turnover rates among DSWs are high. In 2003-2004, the Centers for Medica...