National Evaluation of the Demonstration to Improve the Recruitment and Retention of the Direct Service Community Workforce

Direct service workers (DSWs) provide personal care or nonmedical services to individuals who need assistance with activities of daily living. Direct service work is low-paying and very physically and emotionally demanding, and turnover rates among DSWs are high. In 2003-2004, the Centers for Medica...

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Bibliographic Details
Main Author: Engberg, John (auth)
Other Authors: Castle, Nicholas G. (auth), Hunter, Sarah B. (auth), Steighner, Laura A. (auth), Maggio, Elizabeth (auth)
Format: Electronic Book Chapter
Language:English
Published: RAND Corporation 2009
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520 |a Direct service workers (DSWs) provide personal care or nonmedical services to individuals who need assistance with activities of daily living. Direct service work is low-paying and very physically and emotionally demanding, and turnover rates among DSWs are high. In 2003-2004, the Centers for Medicare and Medicaid Services funded ten efforts to increase recruitment and retention among DSWs. This volume evaluates these efforts. 
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