Surprise! From CEOs to Navy SEALs: How a Select Group of Professionals Prepare for and Respond to the Unexpected
This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and try...
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| Natura: | Elettronico Capitolo di libro |
| Lingua: | inglese |
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RAND Corporation
2013
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| Accesso online: | DOAB: download the publication DOAB: description of the publication |
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| Riassunto: | This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment. |
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| ISBN: | j.ctt4cgdhw 9780833081063 9780833081032 |
| Accesso: | Open Access |