Surprise! From CEOs to Navy SEALs: How a Select Group of Professionals Prepare for and Respond to the Unexpected

Surprise! From CEOs to Navy SEALs: How a Select Group of Professionals Prepare for and Respond to the Unexpected

This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and try...

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Bibliographic Details
Main Author: Baiocchi, Dave (auth)
Other Authors: Fox, D. Steven (auth)
Format: Electronic Book Chapter
Language:English
Published: RAND Corporation 2013
Subjects:
Management & management techniques
Business strategy
Social impact of disasters
Management & Organizational Behavior
Sociology
Business
Online Access:DOAB: download the publication
DOAB: description of the publication
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Summary:This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment.
ISBN:j.ctt4cgdhw
9780833081063
9780833081032
Access:Open Access

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