Surprise! From CEOs to Navy SEALs: How a Select Group of Professionals Prepare for and Respond to the Unexpected

This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and try...

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Autor principal: Baiocchi, Dave (auth)
Outros Autores: Fox, D. Steven (auth)
Formato: Recurso Electrónico Capítulo de Livro
Idioma:inglês
Publicado em: RAND Corporation 2013
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Acesso em linha:DOAB: download the publication
DOAB: description of the publication
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