Emergency Department Patient Experience of Care Survey Development and Field Test
The Centers for Medicare & Medicaid Services have implemented Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess patient experience in a number of settings. Following CAHPS principles, RAND researchers designed and field tested an Emergency Department Patient Expe...
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Main Author: | |
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Other Authors: | , , , |
Format: | Electronic Book Chapter |
Language: | English |
Published: |
RAND Corporation
2014
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Subjects: | |
Online Access: | DOAB: download the publication DOAB: description of the publication |
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Summary: | The Centers for Medicare & Medicaid Services have implemented Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess patient experience in a number of settings. Following CAHPS principles, RAND researchers designed and field tested an Emergency Department Patient Experience of Care Survey that consists of three survey instruments for use with adult patients who have visited the emergency department. |
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ISBN: | j.ctt14bs3sk 9780833089519 |
Access: | Open Access |