Emergency Department Patient Experience of Care Survey Development and Field Test

The Centers for Medicare & Medicaid Services have implemented Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess patient experience in a number of settings. Following CAHPS principles, RAND researchers designed and field tested an Emergency Department Patient Expe...

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Bibliographic Details
Main Author: Weinick, Robin M. (auth)
Other Authors: Becker, Kirsten (auth), Parast, Layla (auth), Stucky, Brian D. (auth), Elliott, Marc N. (auth)
Format: Electronic Book Chapter
Language:English
Published: RAND Corporation 2014
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Description
Summary:The Centers for Medicare & Medicaid Services have implemented Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess patient experience in a number of settings. Following CAHPS principles, RAND researchers designed and field tested an Emergency Department Patient Experience of Care Survey that consists of three survey instruments for use with adult patients who have visited the emergency department.
ISBN:j.ctt14bs3sk
9780833089519
Access:Open Access