Developments in the Call Centre Industry
Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susce...
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| Autres auteurs: | , |
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| Format: | Électronique Chapitre de livre |
| Langue: | anglais |
| Publié: |
Taylor & Francis
2006
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| Collection: | Routledge Studies in Business Organizations and Networks
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| Sujets: | |
| Accès en ligne: | DOAB: download the publication DOAB: description of the publication |
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DOAB: download the publicationDOAB: description of the publication
3rd Floor Main Library
| Cote: |
A1234.567 |
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| Exemplaire 1 | Disponible |