Woodcock, J. (2016). Working the Phones: Control and Resistance in Call Centres. Pluto Press.
Chicago Style (17th ed.) CitationWoodcock, Jamie. Working the Phones: Control and Resistance in Call Centres. Pluto Press, 2016.
MLA (9th ed.) CitationWoodcock, Jamie. Working the Phones: Control and Resistance in Call Centres. Pluto Press, 2016.
Warning: These citations may not always be 100% accurate.