APA (7th ed.) Citation

Kress, M. (2010). Intelligent Business Process Optimization for the Service Industry. KIT Scientific Publishing.

Chicago Style (17th ed.) Citation

Kress, Markus. Intelligent Business Process Optimization for the Service Industry. KIT Scientific Publishing, 2010.

MLA (9th ed.) Citation

Kress, Markus. Intelligent Business Process Optimization for the Service Industry. KIT Scientific Publishing, 2010.

Warning: These citations may not always be 100% accurate.