Intelligent Business Process Optimization for the Service Industry

The company's sustainable competitive advantage derives from its capacity to create value for customers and to adapt the operational practices to changing situations. Business processes are the heart of each company. Therefore process excellence has become a key issue. This book introduces a no...

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Bibliografische gegevens
Hoofdauteur: Kress, Markus (auth)
Formaat: Elektronisch Hoofdstuk
Taal:Engels
Gepubliceerd in: KIT Scientific Publishing 2010
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