Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects
Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attribu...
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| Main Author: | |
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| Format: | Electronic Book Chapter |
| Language: | English |
| Published: |
KIT Scientific Publishing
2012
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| Subjects: | |
| Online Access: | DOAB: download the publication DOAB: description of the publication |
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| Summary: | Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated. |
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| Physical Description: | 1 electronic resource (XIV, 244 p. p.) |
| ISBN: | KSP/1000025397 9783866447899 |
| Access: | Open Access |