Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects

Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attribu...

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Detalles Bibliográficos
Autor principal: Melcher, Joachim (auth)
Formato: Electrónico Capítulo de libro
Lenguaje:inglés
Publicado: KIT Scientific Publishing 2012
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Acceso en línea:DOAB: download the publication
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Sumario:Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated.
Descripción Física:1 electronic resource (XIV, 244 p. p.)
ISBN:KSP/1000025397
9783866447899
Acceso:Open Access