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Organising care around patients Stories from the frontline of the NHS

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Healthcare aims to be patient-centred but a large gap remains between the fine words and the reality. Care often feels designed for the convenience of the organisations that deliver it, and not enough around patients and their families, or even around the frontline staff who provide it. Why does thi...

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Bibliographic Details
Main Author: Chambers, Naomi (auth)
Other Authors: Taylor, Jeremy (auth)
Format: Electronic Book Chapter
Language:English
Published: Manchester Manchester University Press 2021
Subjects:
Health systems & services
Medical administration & management
Nursing management & leadership
patient-centred approach; theory and practice of storytelling; power of storytelling; better care; NHS in England; frontline staff; accounts from patients; practical learning
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