Sustainability, Digital Transformation and Fintech: The New Challenges of the Banking Industry

• Other Authors: Pérez, Andrea (Editor)
• Format: Electronic Book Chapter
• Language: English
• Published: Basel, Switzerland MDPI - Multidisciplinary Digital Publishing Institute 2021
• Subjects: Economics, finance, business & management; stimulus-response model; utilitarian value; Hedonic value; salesperson selling behaviors; customer satisfaction; loan expansion; GDP; NPL; ARDL; VECM; Johansen test of co-integration; unit root; non-performing loans; sovereign debt distress; tail dependence; gaussian copula regression; mobile financial services (MFS); trust; perceived risk; structural equation modeling (SEM); multiple-criteria decision-making (MCDM); technique for order preference by similarity to ideal solution (TOPSIS); analytic hierarchy process (AHP); data envelopment analysis; commercial banks; product innovation; performance evaluation; innovation risk; digital financial inclusion; risk-coping ability; vulnerability to poverty; instrumental variable estimation; emotional intelligence; work-family conflict; job burnout; employees' turnover intention; perceived organizational support; the Vietnamese banking industry; stochastic DEA; multi-attribute decision making; ordinal variable; cross-efficiency; corporate social responsibility disclosure (CSRD); financial performance; Islamic Banking Industry of Pakistan; GRI; AAOIFI; CSRD index; cost of equity; IFRS adoption; European banks; corporate governance; banking regulation; CSP-CFP relationship; banking sustainability; glass ceiling; board composition; equal opportunity policy; CSR; communication; discourse; exposition; narrative; storytelling; banking; catering; utilitarian service; hedonic service; sustainable finance; sustainable financial products; sustainable banking; SDGs; sustainable development; Latin America; ESG.; digital transformation; knowledge management; digital government; public sector; public administration; peer-to-peer lending; bank risk; insolvency risk; illiquidity risk; financial inclusion; vulnerable rural areas; sustainable solutions; central bank digital currency; social sustainability; pharmacy network; sustainable access to cash; nonperforming loans; macroeconomic factors; econometric model; exchange rate; unemployment rate; inflation rate; MoM(micro-operating mechanism); regulatory sandbox; fintech; type by enterprise; innovation competencies; patents data; evidence-based policy; European financial services; SMEs; nonfinancial information; sustainable reporting; disclosure; lexical analysis; nonfinancial reporting; dynamic provisioning; macroprudential supervision; counter-cyclical adjustment; innovative solution; mobile banking; Nigeria; sub-Saharan Africa (SSA); qualitative meta-synthesis (QMS); banking industry; value in use approach; FinTech innovation; valuation; patent application; market power; efficiency; profitability; risk; CBDC; digital currency; bank run; central bank; economic sustainability; organizational ambidexterity; blended ambidexterity; innovation process; buy-now-pay-later; regulatory failure; regulation; consumer behaviour; bank; barriers; digitalisation; management; perception; transformation; social media; admiration; consumer loyalty; sustainability
• Online Access: DOAB: download the publication; DOAB: description of the publication

In the current competitive scenario, the banking industry must contend with multiple challenges tied to regulations, legacy systems, disruptive models/technologies, new competitors, and a restive customer base, while simultaneously pursuing new strategies for sustainable growth. Banking institutions...