Výkonnost podniku v kontextu spokojenosti zákazníka, zpětných toků, kvality, inovací a znalostí
Title in English: Business performance in the context of customer satisfaction, backflows, quality, innovation and knowledge. The subject of this publication is the research of customer satisfaction and its connection with company performance, quality, innovation and knowledge. The main goal is to a...
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| Format: | Electronic Book Chapter |
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Masaryk University Press
2020
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| Online Access: | DOAB: download the publication DOAB: description of the publication |
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