Chapter Decomposing tourists' sentiment from raw NL text to assess customer satisfaction

The importance of the Word of Mouth is growing day by day in many topics. This phenomenon is evident in everyday life, e.g., the rise of influencers and social media managers. If more people positively debate specific products, then even more people are encouraged to buy them and vice versa. This ef...

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Auteur principal: Romano, Maurizio (auth)
Autres auteurs: MOLA, FRANCESCO (auth), CONVERSANO, CLAUDIO (auth)
Format: Électronique Chapitre de livre
Langue:anglais
Publié: Florence Firenze University Press 2021
Collection:Proceedings e report
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