Growing the Productivity of Government Services

• Main Author: Dunleavy, Patrick (auth)
• Other Authors: Carrera, Leandro (auth)
• Format: Electronic Book Chapter
• Language: English
• Published: Cheltenham Edward Elgar Publishing 2013
• Subjects: KFFD; KNV
• Online Access: DOAB: download the publication; DOAB: description of the publication

Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approache...