Using design-thinking to investigate and improve patient experience
Understanding and enhancing the patient experience can lead to improved healthcare outcomes. The purpose of this study was to capture a comprehensive and nuanced understanding of the patient experience on an inpatient medical teaching unit in order to identify key deficiencies and unmet needs. We th...
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Main Authors: | Jennifer Smiechowski (Author), Megan Mercia (Author), Kyle Kemp (Author), Elizabeth Oddone Paolucci (Author), Maria Santana (Author), Rahim Kachra (Author) |
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Format: | Book |
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The Beryl Institute,
2021-11-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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