Assessing the impact of a waiting time survey on reducing waiting times in urban primary care clinics in Cape Town, South Africa

A waiting time survey (WTS) conducted in several clinics in Cape Town, South Africa provided recommendations on how to shorten waiting times (WT). A follow-up study was conducted to assess whether WT had reduced. Using a stratified sample of 22 clinics, a before and after study design assessed chang...

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Bibliographic Details
Main Authors: Johann Daniels (Author), Virginia Zweigenthal (Author), Gavin Reagon (Author)
Format: Book
Published: AOSIS, 2017-09-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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