Analysis of Outpatient Services at a Public Hospital in Yogyakarta using Lean Hospital Approach

Outpatient services are a reflection of hospital-provided services. A public hospital in Yogyakarta is leading to a new development by adding new facilities and buildings. Objective of this study is to identify the outpatient service outline, the location of the bottleneck and its causes to provide...

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Main Authors: Rofi'atun Suryani (Author), Wakhid Slamet Ciptono (Author), Satibi Satibi (Author)
Format: Book
Published: Universitas Gadjah Mada, 2018-02-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
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