Using Patient Experiences on Dutch Social Media to Supervise Health Care Services: Exploratory Study

• Main Authors: van de Belt, Tom H (Author), Engelen, Lucien JLPG (Author), Verhoef, Lise M (Author), van der Weide, Marian JA (Author), Schoonhoven, Lisette (Author), Kool, Rudolf B (Author)
• Format: Book
• Published: JMIR Publications, 2015-01-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundSocial media has become mainstream and a growing number of people use it to share health care-related experiences, for example on health care rating sites. These users' experiences and ratings on social media seem to be associated with quality of care. Therefore, information shared by...